Refund and Cancellation Policy

At Max Vision Solutions Private Limited, we are committed to providing quality services to our clients. We understand that there may be instances where you need to cancel a project or request a refund. Below are our policies regarding refunds and cancellations:

Refund Policy:

  • Milestone-Based Projects:

    • Partial refunds will only be considered for the current ongoing milestone in the project.
    • Refund requests must be made before the completion of the current milestone.
    • Once a milestone is completed, it is no longer eligible for a partial refund.
    • Refund requests must be accompanied by a valid reason and justification for the partial refund.
    • The partial refund amount will be calculated based on the remaining work yet to be completed in the current milestone.
  • Non-Refundable Services:

    • No refunds will be provided for domain hosting and SSL registration or renewal services.
    • Once these services are initiated or renewed, they are considered non-refundable.
  • Project Commencement:

    • Once the project has commenced and the initial milestone has begun, no refunds will be issued for any completed milestones.

Cancellation Policy:

  1. Cancellation of Projects:

    • If you wish to cancel a project before it has commenced, please inform us as soon as possible.
    • Projects that have already commenced are not eligible for cancellation.
  2. Refunds for Cancelled Projects:

    • If a project is cancelled before it has commenced, a full refund may be provided.
    • Refunds for cancelled projects will be processed within 15 working days.

Contact Us:

If you have any questions or concerns regarding our refund and cancellation policy, please feel free to contact us at hello@maxvisionsolutions.com. We value your business and aim to provide clear and fair policies for all our clients.

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