Privacy Policy

Max Vision Solutions Private Limited

Last Updated: 04-Dec-2025

Max Vision Solutions Private Limited (“MVS”, “we”, “our”, “us”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website, use our services, or communicate with us.

By accessing our website or using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

Provided voluntarily by you when you:

• Fill out contact forms
• Request a quote
• Subscribe to a newsletter
• Register for an event
• Communicate with our team

This may include:

• Name
• Email address
• Phone number
• Company name
• Job title
• Billing details
• Project or service requirements

1.2 Technical & Usage Information

Automatically collected when you visit our website:

• IP address
• Browser type & version
• Device information
• Operating system
• Pages visited
• Time spent on pages
• Referral source
• Click behavior

1.3 Cookies & Tracking Technologies

We use cookies, pixels, and tracking tools to:

• Improve website performance
• Provide a personalized experience
• Analyze website traffic
• Support digital marketing campaigns

Users can disable cookies in their browser settings.

2. How We Use Your Information

We use your information to:

• Provide, operate, and manage our IT and digital services
• Respond to inquiries and provide quotations
• Improve our website experience and service quality
• Send newsletters, promotions, or marketing communications
• Personalize content and recommendations
• Process payments and invoices
• Conduct analytics for performance and business insights
• Comply with legal, regulatory, or contractual obligations

We do not sell your personal information.

3. Legal Basis for Processing (GDPR Compliance)

If you are located in the European Union, we process your data under one or more of the following legal bases:

• Consent: When you voluntarily provide information
• Contract: To deliver services or prepare proposals
• Legal obligations: Compliance with laws and regulations
• Legitimate interests: Business operations, service improvements, fraud prevention

4. How We Share Your Information

We may share information only with:

4.1 Trusted Third-Party Providers

For services such as:

• Hosting & cloud platforms
• Analytics tools
• CRM systems
• Payment gateways
• Email marketing tools
• Server & security providers

These providers must follow strict confidentiality and security measures.

4.2 Legal Authorities

We may disclose data if required to:

• Comply with legal obligations
• Respond to government or court requests
• Prevent fraud or security threats

4.3 Project-Related Third Parties

For integrations involving APIs or third-party tools (e.g., payment gateways, APIs), where sharing data is required to complete the project.

We never sell or trade your information to unauthorized parties.

5. Data Storage & Security

We implement industry-standard security measures to protect your data, including:

• Encryption
• Secure servers
• Firewall and threat detection systems
• Access control and authentication
• Regular security audits

Despite our best efforts, no digital transmission is 100% secure. Users submit information at their own risk.

6. Data Retention

We retain your data only as long as necessary to:

• Provide agreed services
• Comply with legal or financial obligations
• Prevent fraud or misuse
• Support project documentation and warranties

After expiry, data is securely deleted or anonymized.

7. Your Rights & Choices

Depending on your jurisdiction (including GDPR regions), you have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Restrict processing
• Opt-out of marketing communications
• Request a copy of your data (data portability)
• Withdraw consent at any time

To exercise your rights, email us at:
📧 hello@maxvisionsolutions.com

8. Email Marketing & Communication

By subscribing or providing your email, you agree to receive:

• Newsletters
• Offers
• Service updates
• Industry insights

You may unsubscribe at any time using the link provided in the email.

9. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for their:

• Privacy practices
• Content
• Security policies

Please review their policies before providing personal data.

10. Children's Privacy

We do not knowingly collect data from individuals under the age of 16.
If you believe a minor has provided us information, contact us for deletion.

11. International Data Transfers

Your data may be stored or processed on servers located outside your country.
We ensure all transfers comply with international data protection standards.

12. Updates to This Privacy Policy

We may update this Privacy Policy periodically.
Revised versions will be posted with a Last Updated date.
Continued use of our services implies acceptance of the updated policy.

13. Contact Us

For privacy-related questions or data requests, contact:

Max Vision Solutions Private Limited
308, Plot No: H-2, Apra Northex Plaza, NSP, Pitampura, Delhi – 110034
📞 +91 96507 15139
📧 hello@maxvisionsolutions.com